Privacy Policy

1. Introduction

Mock Trust Funds is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access or use our services. By using our services, you agree to the practices described in this Privacy Policy.


Mock Trust Funds offers various services including banking, chargeback and scam recovery, loans, Fixed Deposit Receipts (FDR), and Deposit Protection Services (DPS). This Privacy Policy applies to all these services, as well as any other services we offer through our website or any associated platforms.

2. Information We Collect

We collect different types of personal and financial information in order to provide you with our services and to ensure a smooth user experience. The data we collect includes, but is not limited to:

Personal Information:

  • Full name
  • Date of birth
  • Contact details (phone number, email address, physical address)
  • National Identification number (or equivalent)
  • Proof of identity (e.g., passport, driver’s license, Social Security Number)

Financial Information:

  • Bank account details (for banking and loan services)
  • Payment card information (for payments and transactions)
  • Transaction history and records
  • Credit and loan application details

Account Information:

  • Username and password for accessing services
  • Security questions and answers
  • Account-related preferences

Usage Data:

  • IP address
  • Browser type and version
  • Device type
  • Browsing history and activity on our website or mobile app
  • Geolocation information (if enabled by you)

Third-Party Information:

  • Information received from third-party service providers (e.g., payment processors, credit bureaus, fraud detection systems)

3. How We Use Your Information

We collect and use your information for the following purposes:

  • Providing Services: To process your transactions, manage your accounts, and fulfill requests related to banking, chargeback recovery, loans, and other services we provide.

  • Communication: To communicate with you about updates to your account, important notices, marketing information, or customer service inquiries.

  • Personalization: To personalize your experience with our services, including offering recommendations and tailored solutions based on your financial profile.

  • Fraud Prevention and Security: To detect, prevent, and respond to potential fraud or security threats.

  • Legal Compliance: To comply with applicable laws, regulations, and industry standards, including Know Your Customer (KYC) requirements and Anti-Money Laundering (AML) laws.

  • Research and Analytics: To improve our services, understand usage trends, and enhance user experience through data analysis.

  • Marketing and Promotional Activities: We may use your contact information to send marketing communications about our services or promotions, but only if you have opted in to receive such communications. You can opt-out of marketing communications at any time.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:


  • Service Providers: We may share your data with trusted third-party service providers who assist us in providing our services (e.g., payment processors, email service providers, fraud detection agencies). These providers are bound by confidentiality agreements and are only allowed to use your data for the purpose of providing the contracted services.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or requests from regulatory authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you if such an event occurs and if your information is subject to different privacy practices.

  • With Your Consent: We may share your information with third parties when we have received your explicit consent to do so.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) encryption and other encryption technologies to safeguard your data during transmission.

  • Access Control: Access to your data is limited to authorized personnel who need the information to perform their job functions.

  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

Despite our efforts to protect your data, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. However, we will take all reasonable steps to ensure that your data is protected.

6. Your Rights and Choices

You have certain rights with respect to the personal information we hold about you:

  • Access to Information: You have the right to request access to the personal data we hold about you and obtain a copy of that data.

  • Correction of Information: If any of the personal information we hold is inaccurate or incomplete, you can request that we correct or update it.

  • Deletion of Information: You can request that we delete your personal data, subject to any legal or contractual obligations that may require us to retain the data.

  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails or other promotional communications by following the unsubscribe link in the emails or contacting us directly at info@mocktrustfunds.com.

  • Data Portability: In certain circumstances, you have the right to request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed for these purposes, we will securely delete or anonymize it, unless retention is required for legal, regulatory, or operational reasons.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our website and services. Cookies are small files that are stored on your device to track usage patterns and preferences. The types of cookies we use include:

  • Strictly Necessary Cookies: These are essential for the operation of our website, such as enabling secure logins and processing transactions.

  • Performance Cookies: These collect information about how you use our website to improve its functionality and user experience.

  • Functionality Cookies: These remember your preferences and settings, allowing us to personalize your experience.

  • Advertising Cookies: These are used to deliver personalized advertisements to you based on your interests.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

9. International Data Transfers

Mock Trust Funds operates globally, and your personal information may be transferred to and processed in countries outside your country of residence. In such cases, we take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.

10. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the Privacy Policy will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us.