Terms of Service

1. Introduction

Welcome to Mock Trust Funds. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. These Terms govern your use of our platform and the services we offer, which include, but are not limited to, banking services, chargeback and scam recovery, loans, Fixed Deposit Receipts (FDR), and Deposit Protection Services (DPS).

If you do not agree with these Terms, please refrain from using our services. These Terms are subject to change at our discretion, and we encourage you to review them periodically.

2. Services We Provide

Mock Trust Funds offers the following services:

  • Banking Services: Personal and business banking solutions, including account management and transaction processing.

  • Chargeback and Scam Recovery: Assistance in disputing unauthorized transactions and recovering funds lost in scams or fraudulent activities.

  • Loans: Offering personal, business, and emergency loans, with flexible terms and competitive interest rates.

  • Fixed Deposit Receipts (FDR): Providing investment opportunities through fixed deposit schemes that offer guaranteed returns.

  • Deposit Protection Services (DPS): Safeguarding deposits through insured and secure financial solutions.

  • Other Services: Additional financial services as may be introduced by the Company from time to time.

Each service is governed by its own specific terms, which will be outlined during the agreement process. These Terms apply collectively to all services provided by Mock Trust Funds.

3. User Responsibilities

By accessing and using our services, you agree to the following:

  • Accuracy of Information: You must provide accurate, current, and complete information when requested by Mock Trust Funds. This includes, but is not limited to, your name, contact information, financial details, and identification documents for verification purposes.

  • Legal Compliance: You agree to use our services only for lawful purposes and in accordance with applicable laws and regulations. You shall not engage in fraudulent, illegal, or unethical activities while using our services.

  • Account Security: You are responsible for maintaining the confidentiality of your account login credentials and any other security information associated with your account. Notify us immediately of any unauthorized access or suspicious activity related to your account.

  • Cooperation with Investigations: You agree to cooperate with Mock Trust Funds in any investigation involving fraudulent activities or suspicious transactions, including providing necessary documentation and information upon request.

4. Service Fees and Payments

  • Fees: You acknowledge that certain services may incur fees, which will be disclosed to you at the time of service selection. These fees may include transaction fees, recovery service fees, loan processing fees, and other charges.

  • Payment Methods: Payments for services can be made through various payment methods, including but not limited to bank transfers, credit/debit cards, and digital wallets. Payment details must be provided at the time of service registration or purchase.

  • Refunds: Refunds will be issued based on the specific service agreement, and may be subject to service conditions, timelines, and fees. Refunds for chargeback recovery or scam recovery services are not guaranteed.

  • Late Payments: If you fail to make timely payments for loans or services rendered, additional fees or interest may apply, as stipulated in the loan agreement or service terms.

5. Account Management

  • Account Creation: You must create an account to access certain services on our platform. During account creation, you will be required to provide personal and financial information, which will be used for verification and to provide the services you request.

  • Account Suspension and Termination: We reserve the right to suspend or terminate your account at our discretion, particularly if we detect fraudulent activity, violation of these Terms, or non-payment for services rendered.

  • Client Obligations: You are responsible for maintaining the security and confidentiality of your account details, including your login information and passwords. Notify us immediately if you believe your account has been compromised.

6. Chargeback and Scam Recovery

  • Eligibility: To be eligible for chargeback and scam recovery services, you must provide us with valid evidence of fraudulent transactions or scams, within the time frame outlined in the specific service agreement.

  • Service Fee: We charge a service fee for chargeback and scam recovery services, which will be disclosed to you at the time of service initiation. These fees are non-refundable.

  • Recovery Outcome: While we make every effort to assist in the recovery of funds, there is no guarantee of success. The outcome of recovery efforts depends on various factors including the policies of the involved financial institutions, timing, and the availability of supporting evidence.

  • Client Responsibility: You must report any fraudulent transactions to us promptly and provide all required documentation and cooperation to facilitate the recovery process.

7. Loans Terms and Conditions

  • Eligibility: Loan approval is subject to your financial assessment, creditworthiness, and other eligibility criteria determined by Mock Trust Funds.

  • Interest Rates and Fees: The interest rates, repayment terms, and any associated fees for loans will be disclosed in the loan agreement. These terms may vary based on the loan amount, term length, and client risk profile.

  • Repayment: You are required to adhere to the repayment schedule outlined in your loan agreement. Failure to make timely payments may result in additional fees or legal action.

  • Default: In the event of default or non-payment, Mock Trust Funds reserves the right to initiate collection efforts or legal action, including reporting to credit bureaus.

8. Data Protection and Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, store, and process your personal and financial data.

  • Data Collection: We collect personal and financial data to provide and manage our services.

  • Data Use: Your data will be used for the purposes of service delivery, fraud prevention, legal compliance, and communication.

  • Data Sharing: We do not sell your data to third parties. However, we may share your data with third-party service providers, financial institutions, or legal authorities, as necessary to fulfill our obligations or comply with legal requirements.

9. Disclaimers and Limitation of Liability

  • No Guarantee of Service Outcomes: While we strive to provide high-quality services, we do not guarantee specific outcomes, such as the full recovery of funds in chargeback or scam recovery cases, or approval of loans.

  • Limitation of Liability: To the fullest extent permitted by law, Mock Trust Funds shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost profits, data loss, or any other form of damage.

  • Force Majeure: Mock Trust Funds shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, technical failures, and government actions.

10. Intellectual Property

  • Ownership: All intellectual property rights, including trademarks, logos, content, and software used in connection with Mock Trust Funds, are the property of Mock Trust Funds or our licensors. You may not use, reproduce, or distribute any of this intellectual property without our express written consent.

  • Licenses: By using our services, you are granted a limited, non-exclusive, non-transferable license to access and use our platform in accordance with these Terms. This license is revocable at any time.

11. Termination of Services

Mock Trust Funds reserves the right to suspend or terminate your access to our services at any time, with or without notice, for any of the following reasons:

  • Violation of these Terms of Service or any applicable law.

  • Fraudulent, illegal, or unethical conduct.

  • Non-payment for services.

  • Security concerns or breach of account.

Upon termination, any outstanding fees or balances owed will become immediately due.

12. Dispute Resolution

  • Arbitration: Any disputes or claims arising from or in connection with these Terms shall be resolved by binding arbitration in accordance with the rules of the arbitration body. The arbitration shall take place in the city, and the proceedings shall be conducted in language of the city

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles.

  • Legal Fees: The prevailing party in any dispute shall be entitled to recover reasonable legal fees and costs incurred in connection with the dispute.

13. Changes to the Terms

Mock Trust Funds reserves the right to modify, update, or amend these Terms at any time. Any changes will be posted on our website, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.

14. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us.